Mike Blumenthal was the first to notice the change.
Here is how Google is currently displaying local businesses in the knowledge graph.
Here is the same local listing as it showed with the alternative review listings.
For example, this listing for Niagara Falls had multiple review sites listed including a “f1hotelinbarcelona.us” which was essentially a spam site.
Google sent a statement to Blumenthal confirming the change. “In order to make sure we are showing the most accurate and current content about your business on Google, third party reviews will soon no longer be visible in Google My Business.”
On the positive side, Google will be able to control the quality of these reviews, and attempt to ensure they are legitimate reviews and not spam ones left by either the business owner or competitors.
Unfortunately, I imagine many businesses will be scrambling to figure out how they can encourage more reviews on Google now that the search engine is exclusively linking to their own reviews.
Jennifer Slegg
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